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SuperDesk is an integrated “desktop telephony” application,
comprising of four modules:
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Monitor |
enabling the availability and phone states of
other SuperDesk users to be viewed. |
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My Contacts |
a personal address book and speed dial
facility. |
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Outlook Contacts |
a download of the users Outlook Contacts file. |
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History |
history of calls made and received by the user
over a pre-defined period. |
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PLUS |
an option to interface with the Voice
Messenger+ system |
Telephony Functionality
The telephony functionality of SuperDesk is available from within any
of the Modules.
This functionality includes drag and drop dialing of numbers, blind
or handshake call transfers and answering of another users extensions.
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